FAQs

FAQs (Frequently Asked Questions)

Q: How long does it take to receive my personalized pendant? A: Typically, our personalized pendants are crafted and shipped within 10 days of placing your order. However, please allow up to 3 weeks for delivery as each piece is made to order with love and care.

Q: Can I return my personalized pendant if I'm not satisfied? A: Unfortunately, due to the personalized nature of our products, we do not accept returns. However, if your pendant arrives damaged, please contact us immediately for a replacement. Additionally, if your pendant breaks within 90 days of purchase, it can be returned for a replacement.

Q: What materials are used to make the pendants? A: Our pendants are crafted from high-quality stainless steel for durability and longevity.

Q: Can I cancel or modify my order after it has been placed? A: Once your order has been placed, it immediately enters our production queue. Therefore, we are unable to accommodate cancellations or modifications.

Q: Do you ship internationally? A: Yes, we ship internationally! Whether you're in the USA or across the globe, we'll deliver your personalized pendant right to your doorstep.

Q: Can I personalize my pendant with any animal's image? A: Absolutely! While our name is FunkUrLife, you're not limited to just dogs. You can personalize your pendant with any animal's image or even your own if you like.

Q: How can I contact customer service for further assistance? A: For any further inquiries or assistance, please refer email us at contact@funkurlife.com. We're here to help!